Join Our Newsletter >
 Name
 Email
Victoria Dental Supplies Limited
The following Terms and Conditions of sale apply to all purchases from our website. Please read them carefully before placing an order.

1. Sale Agreement
The following constitutes the terms of a legally binding contract of sale between the purchaser and Victoria Dental Supplies Limited herein after referred to as Teethwhite. It sets out your rights and obligations as a purchaser and those of Teethwhite as seller. By proceeding with an order for goods from this site you are agreeing to the terms of this contract.

2. Acceptance of your order
In placing your order you agree to provide accurate and complete information about yourself as requested by our order page and you agree to pay the purchase price together with any delivery charge. If you fail to do this we cannot accept your order and accordingly there is no contract of sale. Once your order is placed our payment partner Worldpay will send you an automatic email confirming your payment. This does not mean that we have accepted your order. We will notify you of our acceptance of your order by sending an email to you stating that your order has been accepted and despatched. Otherwise, our acceptance of your order takes place upon delivery of the goods. Only when we have accepted your order is a legally binding contract of sale created between us.

3. Availability of goods
All orders are subject to availability of products. In the unlikely event that the goods you order are either not available or subject to delay we will notify you and provide you with the option to cancel the order and receive a full refund within 30 days of notification of your cancellation.

4. Prices quoted
Prices are displayed on our website in Pounds Sterling. They are inclusive of United Kingdom VAT. You are responsible for the disclosure and payment of any import duties or other taxes which apply in any country other than the UK to which goods are delivered.
Price changes will be published only on our website. Delivery charges apply to orders outside the UK and these are displayed on our order page. We try to ensure that all prices on our website are accurate, however, mistakes can occur. If we discover an error in the price of products you have ordered we will contact you and give you the opportunity to confirming your order at the correct price. If you'd prefer to cancel it we will refund any money which you have paid.

5. Delivery of goods
We aim to get deliver your goods within two working days of receipt of payment to addresses within the United Kingdom and within five working days of receipt of payment to all other addresses. These aims reflect our commitment to customer service but we do not guarantee to deliver within these timescales. Our guarantee is however delivery to our United Kingdom customers within seven working days and to our overseas customers within twenty one working days. We will attempt to deliver products ordered by you to the delivery address stated on your order form. Goods are sent by Recorded Delivery and as a result a signature will be required. If goods are returned to us as undeliverable we shall refund the price paid less an administration fee of £10 if you do not wish us to attempt a further delivery. If you wish us to attempt to redeliver the goods there will be no additional charge.
Ownership and risk in the goods will pass once they are delivered. Teethwhite will not be liable for any subsequent damage, loss or destruction to them.

6. Suitability
By proceeding to purchase any Teethwhite kit you have considered and fully understand the following: – Our recommendation that anyone who is pregnant or breastfeeding should abstain from Teeth Whitening.
– Our recommendation that anyone who is taking any form of medication should consult their GP prior to whitening their teeth.
– That Teeth Whitening with Carbamide Peroxide can, in some cases, cause temporary sensitivity.
– That you should read and follow all instructions carefully.
– That you do not have loose or decayed teeth, or crowns, veneers or bridgework needing attention. If you suspect that you have any of these you should consult your dentist prior to whitening your teeth.
– That you are not allergic to any of the ingredients contained within Teethwhite's whitening gel.
– You understand that Carbamide Peroxide has been classified as a cosmetic product within the United Kingdom and as such should only be sold in concentrations of lower than 0.1% Hydrogen Peroxide

7. Limitation of Liability
Except in so far as to respect the statutory rights of any consumer Teethwhite shall not be liable for death or personal injury arising from the misuse of any goods sold on this website. This misuse includes the failure on the part of the user to identify potential loss or damage particularly referred to at clause 6 of this agreement.

8. Cancellations
You may cancel your order without a reason, 14 days from day after receipt of goods.

If you wish to cancel your order please email us at – lesleyinglis@teethwhite.co.uk with details of your cancellation.

If you have already received the goods you must carefully repackage and return them to us addressing your envelope — Teethwhite, 2 Jacobs Close, Inverkip PA16 0GJ for the products to be returned from within the UK. All postage costs for returning goods will be met by the buyer. A full refund of sale cost will be made on receipt of goods within 14 days. Keep proof of postage.

For goods to be returned from outside the UK our customer services team will advise you.
9. Our Guarantee
We are so confident in our products that we offer a full money back guarantee. If you are not completely satisfied with any product bought from this site, you can return it within 14 days after receipt of goods to receive a full refund. As before you should email our customer services team at lesleyinglis@teethwhite.co.uk where you will receive instructions on how to return the goods.

10. Complaints
All complaints should be notified to lesleyinglis@teethwhite.co.uk. You should be aware that we take complaints very seriously. We aim to respond within seven days.

11. Validity
If any of these Terms and Conditions prove to be invalid or unenforceable this shall not affect the validity and enforceability of the remainder.

12. Third Party Rights
No party not a party to the contract shall have any right to enforce any of the terms of the contract.

13. Governing Law
Victoria Dental Supplies Limited is a company registered in Scotland. All contracts of sale between us shall be governed by Scots Law and any disputes which may arise.

14. Language
In the event of conflict or inconsistency between the terms of the English language version of this Agreement and any translation provided by us, the English language version shall prevail.

15. This Agreement
This Agreement constituted the entire agreement and understanding between the parties relating to the sale and purchase of goods on the site.